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OverviewV-Play 1 Support › Upgrading to release version

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  • #3993

    Heini

    Hi Chris,

    now i finally have a few days to work a little more with v-play. ­čśÇ

    I would like to upgrade my beta-version to release and i did the following: i uninstalled the beta, dounloaded the new v-play-installer and started it.
    At the first screen i click “next” and after a few seconds i get the following message:

    Could not fetch Updates.xml from repository: https://sdk.v-play.net/windows. Error: Unbekannter Fehler

    Running on my other System, it works but i would like to install it on my developer-pc. What did i wrong?

    Greatings and merry chrimas!

    Heini

    #4065

    Christian
    V-Play Team

    Hi Heini,

    great you have some time to spend with V-Play :)

    Regarding your installer issues:
    Do you also have the following 2 dlls in the same location as V-PlayInstaller.exe:

    • ssleay32.dll
    • libeay32.dll

    Another issue might be a firewall that hinders the installer to fetch the packages – do you have any firewall enabled?

    Cheers,
    Chris

    #4066

    Heini

    Hi Chris,

    thank you for the quick response! The dll-files are in the drawer and even disabling the firewall does not change anything. Is there another way to install V-play (maybe with an offline-installation-package)? Do you have any other suggestions, where the error could be?

    Maybe it would be possible to re-install the betaversion (as there wasn┬┤t any install-problem) and then upgrade it to release?

    Thank you!

    Heini

    #4067

    Christian
    V-Play Team

    Hi Heini,

    could you please run the installer from the command line, with the –verbose argument? So call the exe with this setting:

    V-PlayInstaller.exe --verbose

    Could you then send me the debug output of the installer?

    One more thing that comes in my mind: Can you reach this web address, with your username and password from V-Playy:
    https://sdk.v-play.net/windows/Updates.xml

    Cheers,
    Chris

    #4068

    Heini

    Hi Chris,

    here is the console output:

    End of data: 14686986
    Number of operations: 0
    Number of components loaded: 0
    Resource tree after loading the in-binary resource:
        :/files-to-patch-linux
        :/files-to-patch-macx
        :/files-to-patch-windows
        :/metadata
        :/translations
        :/trolltech
        :/metadata/config
        :/metadata/installer-config
        :/metadata/rccprojectUh5592.qrc
        :/metadata/Updates.xml
    StartMenuPath:   "C:\Users\Heino\AppData\Roaming\Microsoft\Windows\Start Menu\Programs"
    DesktopDir:      "C:\Users\Heino\Desktop"
    Setting repository with URL: "https://sdk.v-play.net/windows"
    Das Zertifikat des Ausstellers eines lokal gefundenen Zertifikats konnte nicht gefunden werden, Das oberste Zertifikat der Zertifizierungsstelle ist f┬│r diesen Fall nicht vertrauensw┬│rdig
    Das Zertifikat des Ausstellers eines lokal gefundenen Zertifikats konnte nicht gefunden werden, Das oberste Zertifikat der Zertifizierungsstelle ist f┬│r diesen Fall nicht vertrauensw┬│rdig
    Das Zertifikat des Ausstellers eines lokal gefundenen Zertifikats konnte nicht gefunden werden, Das oberste Zertifikat der Zertifizierungsstelle ist f┬│r diesen Fall nicht vertrauensw┬│rdig
    Das Zertifikat des Ausstellers eines lokal gefundenen Zertifikats konnte nicht gefunden werden, Das oberste Zertifikat der Zertifizierungsstelle ist f┬│r diesen Fall nicht vertrauensw┬│rdig
    created critical message box updatesXmlDownloadError: 'Download Error', Could not fetch Updates.xml from repository: https://sdk.v-play.net/windows. Error: Unbekannter Fehler
    Could not fetch Updates.xml from repository: https://sdk.v-play.net/windows. Error: Unbekannter Fehler
    Could not fetch Updates.xml from repository: https://sdk.v-play.net/windows. Error: Unbekannter Fehler
    

    And yes, i am able to download the Updates.xml with my browser.

    Bye

    Heini

    #4069

    Heini

    Hi Chris,

    now i located the error: Oracle VirtualBox was again the troublemaker!!!
    After updating it to the latest version (installs also virtual network adapters) it finally works!
    Maybe i should better put it out of the window then updating ­čśë

    Merry Chrismas again!!!

    Heini

    #4070

    Christian
    V-Play Team

    Great to hear it works now and you found the issue!

    Merry Christmas to you as well!

    All the best,
    Chris

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