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OverviewV-Play Installation › Unable to Install on Ubuntu

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #6032

    joemoe

    Hi There,

     

    First time installing this thing but I followed the instructions and downloaded all the dependencies then downloaded the V-PlayInstaller.run file. However, I don’t know exactly what I am supposed to do with it. I ran the following in the terminal:

     

    sudo ./V-PlayInstaller.run 

     

    And this is what I got:

     

    ./V-PlayInstaller.run: 1: ./V-PlayInstaller.run: ELF: not found
    ./V-PlayInstaller.run: 2: ./V-PlayInstaller.run: Syntax error: word unexpected (expecting ")")

     

    It says ELF: not found but there were some missing characters showing up in that line that didn’t get copied over. Just wondering if I am doing something wrong or is there something wrong with the downloaded installer?

     

    Thanks,

    Joe

    #6033

    Alex
    V-Play Team

    Hi Joe,

    first of all welcome to V-Play and thanks for using our support forums!

    Two suggestions: Probably your sudo environment is somehow broken, could you please try to run the command without superuser rights:

    ./V-PlayInstaller.run

    Also, have you downloaded the correct installer for your desktop’s architecture (32bit vs 64 bit)?

    Cheers,

    Alex

    #6034

    joemoe

    Hi Alex,

     

    When I run ‘lscpu’ in the terminal I get the following:

     

    Architecture: i686
    CPU op-mode(s): 32-bit, 64-bit

    ….Plus more but thats the important stuff I believe.

     

    also when I run the command without sudo, and sorry for not posting this the first time, I get the following error:

     

    bash: ./V-PlayInstaller.run: cannot execute binary file

     

    I downloaded the 64bit  version of V-Play. Here is the filename ‘V-PlayInstaller-x64.tar.gz’

     

     

    Thanks

    #6035

    Alex
    V-Play Team

    Thanks for the info! Which version of Ubuntu are you actually using (we are usually testing our installers on 12.04, 12.10 & 13.04)? Could you please also run the command

    shasum V-PlayInstaller-x64.tar.gz

    to be sure that the archive download is not corrupted in any way.

    Thanks a lot,

    Alex

    #6036

    joemoe

    Hi Alex,

     

    Yeah I am running it on Ubuntu 13.10. I ran the shasum command and here is the terminal output:

    645e4f43ee9d386a4d04606abc6f320ff8cc8240  V-PlayInstaller-x64.tar.gz

     

    #6037

    Alex
    V-Play Team

    Ok so probably the 13.10 version might be the root of the problem, we are currently in the process of getting a 13.10 VM up and running, I will keep you updated after testing the installer on a clean installation.

    Thanks,

    Alex

    #6038

    joemoe

    Thanks Alex. I will just wait until then I guess.

    #6039

    Alex
    V-Play Team

    Joe, our installer is running  fine on 13.10 with our tests, but I overlooked your previously given info: Your output says “Architecture: i686” meaning that you’re running on a 32bit OS and therefore need to download our 32bit V-Play Installer (64bit Ubuntu would give you “Architecture: x86_64”). You should also confirm that when clicking on the upper right shutdown icon in Ubuntu and select “About This Computer” saying “OS type 32-bit”? Please let me know if that works for you now!

    Best,

    Alex

    #6040

    joemoe

    Hi Alex,

     

    I have to admit, I thought I had the 64bit version installed. I will try the 32 bit version then and let you know.

    #6041

    joemoe

    Awesome, it worked.

    #6042

    Alex
    V-Play Team

    Great, just let us know if there is anything else we can help you with! :)

    Best,

    Alex

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