[joemoe]

Hi There,

 

First time installing this thing but I followed the instructions and downloaded all the dependencies then downloaded the FelgoInstaller.run file. However, I don’t know exactly what I am supposed to do with it. I ran the following in the terminal:

 

sudo ./FelgoInstaller.run 

 

And this is what I got:

 

./FelgoInstaller.run: 1: ./FelgoInstaller.run: ELF

: not found
./FelgoInstaller.run: 2: ./FelgoInstaller.run: Syntax error: word unexpected (expecting ")")

 

It says ELF: not found but there were some missing characters showing up in that line that didn’t get copied over. Just wondering if I am doing something wrong or is there something wrong with the downloaded installer?

 

Thanks,

Joe

[AlexFelgo Team]

Hi Joe,

first of all welcome to Felgo and thanks for using our support forums!

Two suggestions: Probably your sudo environment is somehow broken, could you please try to run the command without superuser rights:

./FelgoInstaller.run

Also, have you downloaded the correct installer for your desktop’s architecture (32bit vs 64 bit)?

Cheers,

Alex

[joemoe]

Hi Alex,

 

When I run ‘lscpu’ in the terminal I get the following:

 

Architecture: i686
CPU op-mode(s): 32-bit, 64-bit

….Plus more but thats the important stuff I believe.

 

also when I run the command without sudo, and sorry for not posting this the first time, I get the following error:

 

bash: ./FelgoInstaller.run: cannot execute binary file

 

I downloaded the 64bit  version of Felgo. Here is the filename ‘FelgoInstaller-x64.tar.gz’

 

 

Thanks

[AlexFelgo Team]

Thanks for the info! Which version of Ubuntu are you actually using (we are usually testing our installers on 12.04, 12.10 & 13.04)? Could you please also run the command

shasum FelgoInstaller-x64.tar.gz

to be sure that the archive download is not corrupted in any way.

Thanks a lot,

Alex

[joemoe]

Hi Alex,

 

Yeah I am running it on Ubuntu 13.10. I ran the shasum command and here is the terminal output:

645e4f43ee9d386a4d04606abc6f320ff8cc8240  FelgoInstaller-x64.tar.gz

 

[AlexFelgo Team]

Ok so probably the 13.10 version might be the root of the problem, we are currently in the process of getting a 13.10 VM up and running, I will keep you updated after testing the installer on a clean installation.

Thanks,

Alex

[joemoe]

Thanks Alex. I will just wait until then I guess.

[AlexFelgo Team]

Joe, our installer is running  fine on 13.10 with our tests, but I overlooked your previously given info: Your output says “Architecture: i686” meaning that you’re running on a 32bit OS and therefore need to download our 32bit Felgo Installer (64bit Ubuntu would give you “Architecture: x86_64”). You should also confirm that when clicking on the upper right shutdown icon in Ubuntu and select “About This Computer” saying “OS type 32-bit”? Please let me know if that works for you now!

Best,

Alex

[joemoe]

Hi Alex,

 

I have to admit, I thought I had the 64bit version installed. I will try the 32 bit version then and let you know.

[joemoe]

Awesome, it worked.

[AlexFelgo Team]

Great, just let us know if there is anything else we can help you with! 🙂

Best,

Alex

[Anneress]

Hi there,

I get the following error, when I try to install via Installer on Lubuntu 19.10.

I followed the steps in the installation guide and installed all requirements.

My shasum is:

669940174d2025e53d4d13c7876d22aa18a1281

Greetz Anneress