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OverviewV-Play 1 Support › Game frozen when go to background the open game again

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  • #5375

    Nour

    Hello

    my game is working well, but there something wrong

    sometimes when send game to background and run it again after minutes, the game frozen an i cant click on anything

    this happened several times, is there anything missing or i am doing something wrong??

     

    thanks

    #5376

    Alex
    V-Play Team

    Hi,

    could you possibly give us some more information so we can try to reproduce the issue.

    Device and OS version
    After how many minutes approximately does the issue start to occur
    Are you using other apps while it is in the background

    Cheers,
    Alex

    #5872

    Raimonds

    Hi,

    I have seen this issue too… When game is in background for several minutes – when it comes back – there are no response of game – only way to close it is end it on app manager. I have seen this on 2 Android devices (Samsung Galaxy Pocket and HTC (i dont know which was it).

     

    Best Regards

    Raimonds

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