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OverviewV-Play Installation › Cannot Login

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #14862
    #14874

    Lorenz

    Hi,

    Unfortunately I am not able to reproduce your problem on my Ubuntu machine.

    I checked your account, it is not locked and you should be able to login.

    Is it possible, that QtCreator for some reason can’t establish a connection to our server? (Firewall/Proxy?)
    Best,

    Lorenz

     

    #15071

    Rehan

    what could be the possible solution as I’ve turned off my Firewall and checked but still the issue remains…

    #15078

    Lorenz

    Hi,

    Most likely, this is caused by network errors, which our Qt Creator Plugin does not report to the user at the moment.
    Please check your internet connection and try again.
    Best,

    Lorenz

    #15084

    Rehan

    i don’t think internet causing the issue because if i enter wrong username/password, it shows me “Error: Invalid username or incorrect password” but when i login with correct username/password then nothing happens only loading circle appears and disappears after few seconds, even the above message is still there. Should i reinstall or what ?

    Plz helppppp me out

    #15087

    Lorenz

    Hi Rehan,

    That’s odd – unfortunately I am not able to reproduce your error :(
    Have you tried to change your password?

    Does your password have any “exotic” special characters?

    I’d recommend you to change your password and try again. Let me know if the problem persists!

    Best,

    Lorenz

    #15091

    Rehan

    Hi Lorenz,

    I’ve tried simply after changing my password but didn’t work then i tried requesting new password by clicking “Forgot Password” even that didn’t work…!!!

    #15114

    Lorenz

    Hi Rehan,

    According to our server logs, you already managed to solve the problem. Is that correct?

    Otherwise, let me know if you are still not able to log in.

    Cheers,

    Lorenz

    #15115

    Rehan

    Hi Lorenz,

    Actually i tried installing V-Play on another system and i was successful in logging there but the login problem still exists

    So sadly, I’m going to reinstall my window (even though i don’t want to) then check it.

    I’m hoping, it should work this time…

    #15159

    Rehan

    Hi Lorenz,

    Glad to tell you that I’ve successfully installed & logged in V-Play after reinstalling my windows.

    It was a totally drag but m happy with the results.

    Thank you.

    #15911

    Pavel

    WIndows 7. The installation went fine with no errors. QT starts, login is not successful. Change password. On the site with the new password I come without problems of QT – login is not successful. Not Proxy.

    #16005

    Lorenz

    We resolved this issue via mail.

    If anyone experiences this issue as well, don’t hesitate to drop us a line.

    #16017

    Cedric

    Hi, I have exactly the same problem, I can’t login, I’ve tried with different accounts and nothing happens. I must assume that’s my windows version perhaps ?

    #16024

    Lorenz

    Hi Cedric,

    We just came back to you via mail!

    Best,

    Lorenz

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