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OverviewV-Play 1 Support › Background problem back again

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  • #7114

    Nour

    Scenario:

    1-Open the game

    2-Wait seconds until everything is loaded

    3-Lock the device

    4-Unlock the device

    Result: the game stuck and cant press on any thing

     

    5-Send the app to background

    6-Click on the app

    Result: The app resume successfully

     

    Testing device: Alcatel one touch 6040D

    NOTE: Working correctly on S3

    You can check the video   https://www.dropbox.com/s/mi657p8p3i7sbkf/20140310_184014.mp4

     

    Thanks

    #7120

    Alex
    V-Play Team

    Hi,

    looks like there is a problem if the lock screen is disabled on Android. We could reproduce the error and will add the fix to the next daily build.

    Thank you very much for reporting the issue!

    Cheers,
    Alex

    #7122

    Nour

    Thanks Alex

    • This reply was modified 4 years, 4 months ago by  maysalward.
    #7135

    Alex
    V-Play Team

    Hi,

    we just fixed a bug in our daily build library 1.5.5 which affects the resume behaviour with disabled lock screen, as Alex already stated. Could you please give your newly built game (with daily build libraries) another try on the Alcatel again?

    Many thanks,

    Alex

    #7136

    Nour

    Hi
    It’s working now, :)
    Thanks so much

    #7137

    Alex
    V-Play Team

    Thanks for letting us know! Android background state handling is kind of tricky as nearly each handset provider ships a custom launcher with a custom behaviour, but I guess we nearly covered all edge cases now. 😉

    Best,

    Alex

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