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OverviewV-Play 1 SupportCrash on Android › Reply To: Crash on Android

OverviewV-Play 1 SupportCrash on Android › Reply To: Crash on Android
#4616

Alex
V-Play Team

In normal, you should be able to retrieve a full log even without rooting a device. Your assumption is correct, we do however still not get the cause of the crash. Could you please give the following a try.

1. Connect the device for which your game crashes

2. Open a new shell session with the following command (entered in terminal):

adb shell

(If adb is not in your path environment you can find it in Android’s SDK installation dir under¬†Android-SDK/platform-tools/)

3. Perform the following command in the shell session and post us the output:

ls -l /data/data/com.xxmassdeveloper.SnowballMania/lib/

Thanks,

Alex

 

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